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Alexa Emergency Assist (Smart Alerts / Sound Detection)

by Amazon.com, Inc. · US

Subscription service that has Echo devices listen for smoke alarms, CO alarms and breaking glass and text your phone

Service Also software Managed service

What it is

Alexa Emergency Assist is a paid subscription service for Amazon Echo device owners that includes Sound Detection, a feature using machine learning to continuously listen for the specific sounds of smoke alarms, carbon monoxide alarms, and breaking glass. When one of these sounds is detected, Alexa sends a 'Smart Alert' push notification to the owner's phone containing a short audio clip of what was heard and, on Echo devices with a camera, a link to view a live feed; the notification also offers a one-tap option to connect to Amazon's Urgent Response emergency service. It succeeds the earlier free 'Alexa Guard' feature, which has been retired in favor of this subscription product.

Who this helps, and how

Get a phone alert with an audio clip when an Echo hears a smoke alarm, CO alarm or breaking glass while you're out or asleep

Works well — Mainstream product that genuinely serves this need Deaf Hard of hearing

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